Support and Help Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Reply Warranty

  • Our technical assistance staff is present 24x7 to handle every one of your help requests. Every ticket you send out to us shall be responded to within maximum 1 hour. If your issue demands assistance from an admin, we will address the ticket to the person on shift and will inform you that the case will soon be resolved.

  • Top quality support service

  • Expert Customer Help And Support Service

  • We’ll be on line for you day and night to offer you help and customer support and to help you with any issue that you may come across while taking care of your virtual server. We are able to support you with all pre–configured apps, including your OS, server administration panel (in accordance with the VPS type) and the Website Control Panel made 100% by our developers.

  • Intuitive help center

  • An Informative Help Section

  • Each section of the Website Control Panel that is provided completely free with your VPS features an inbuilt article base. You’ll find a selection of detailed how–to articles and reviews and a number of step by step video lessons that present all the important web site supervision jobs. You can easy–access them by hitting the Help or Video control keys in the top right side of each Control Panel section.