1 hour ticket response
Our team of technicians is specialized in supplying rapid answers to each of your queries. We will examine your ticket immediately after it is received and will respond back to you with a solution within maximum sixty minutes after the helpdesk ticket submission. In reality, our average technical support ticket response time is 20 minutes.
An Outstanding Help Desk Support Service
Each member of our technical support staff has several years of experience in the Linux shared website hosting market and most of them have worked for us for at least five years. They all are eager to respond to all your questions in the most proficient way possible.
An Easy–to–Navigate Help Center Section
In the Website Control Panel you can find an easy–to–navigate Help Center section where you can get quick tips on how to use our services. You can find the answers to your inquiries in our F.A.Q. library, see more details in the web hosting account administration articles or check the instructional video tutorials.