Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help staff is trained to shortly take care of all Linux shared website hosting clients’ requests and advice inquiries. Via our ticket system, it’s possible to fill in your issue and a support team fellow member will likely get back to you in only maximum 60 minutes. Realistically, practice has proved that the common reply time period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • You can email us 24x7x365 with any query you may have in connection with our solutions. We’ve got technicians available constantly to give guidance at any time needed. Feel free to use the ticket system or send us an e–mail whenever you want, or grab the telephone or use the online chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • K-Hosting Services has included a comprehensive education base into the Control Panel allowing you to receive useful step by step information whenever you want. Each part of the Control Panel possesses its own contextual support area having a group of how–to articles. We have also made video clips to ensure that you get a much better idea of the simplest way to conduct any given procedure.