Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Website Control Panel you’ll find an exhaustive Help Center section offering a myriad of instructional articles and frequently asked questions. They are compiled by our support team of skillful techs. Just fill in your question and our clever software will provide you with the best possible answer.

  • Top quality support service

  • How–To Videos

  • For people who would like to learn how to resolve a frequently encountered problem by watching a training video, we have added a compilation of video tutorials to our Website Control Panel. All the instructional videos are brief and simple to comprehend. They offer you step–by–step demonstrations of different website administration actions.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 support service with a 1–hour support ticket response time guarantee. A group of expert technical support engineers will be available to you to reply to all the inquiries that you could possibly have. During non–busy periods, a reply will be provided in even less than twenty minutes.