You will find plenty of shared website hosting companies out there, yet the majority of them are resellers that have limited resources, especially when it comes to support. A good way to distinguish them is the option to reach the company over the telephone. The level of support that you'll have through this channel of communication will vary based on the provider - some provide experienced phone support, while others offer basic and customer support only as some issues are more time-consuming and it is quicker to be resolved via a ticket, particularly when the situation needs to be escalated. However, it is good to know that you can get in touch with your website hosting supplier as there are lots of small problems that can be resolved easily and in a very timely manner with a call, not mentioning that you're able to get more information regarding the services before you become a client.

Phone Support in Shared Website Hosting

If you decide to use one of our Linux shared website hosting, you can speak with our customer support team via phone for 14 hours per day. We will help you select the best plan for your web sites since we think that it's better to discuss this kind of issues with a live person. In case you already own an account, we will help you with all of your sales/billing questions and general matters, even with some tech matters which don't require too much time or escalation to an administrator as it'll be more appropriate to open a ticket for time-consuming troubles in order to have all the correspondence in one place. We now have phone numbers in the United States of America, the United Kingdom and Australia, so you can call the one you prefer and talk to one of our representatives.

Phone Support in Semi-dedicated Hosting

We offer live phone support 14 hours per day as part of the support services for every single semi-dedicated server plan that we provide. Due to the fact that some issues are more complex and time-consuming, you may need to open a support ticket in case you experience such a problem, but for all the billing, general or small-scale technical issues you can always give us a call and we will assist you right away to save you the time you'll need to spend on creating a support ticket. Even if you do not have an account yet, you're able to find out whether you can host your sites on our leading-edge cloud platform or you'll be able to get any other general info on our semi-dedicated solutions. We have local numbers in the United States of America, the UK and Australia plus an international number, so you will be able to call the one that is nearer to your region.