Phone Support in Shared Website Hosting
If you decide to use one of our Linux shared website hosting, you can speak with our customer support team via phone for 14 hours per day. We will help you select the best plan for your web sites since we think that it's better to discuss this kind of issues with a live person. In case you already own an account, we will help you with all of your sales/billing questions and general matters, even with some tech matters which don't require too much time or escalation to an administrator as it'll be more appropriate to open a ticket for time-consuming troubles in order to have all the correspondence in one place. We now have phone numbers in the United States of America, the United Kingdom and Australia, so you can call the one you prefer and talk to one of our representatives.
Phone Support in Semi-dedicated Hosting
We offer live phone support 14 hours per day as part of the support services for every single semi-dedicated server plan that we provide. Due to the fact that some issues are more complex and time-consuming, you may need to open a support ticket in case you experience such a problem, but for all the billing, general or small-scale technical issues you can always give us a call and we will assist you right away to save you the time you'll need to spend on creating a support ticket. Even if you do not have an account yet, you're able to find out whether you can host your sites on our leading-edge cloud platform or you'll be able to get any other general info on our semi-dedicated solutions. We have local numbers in the United States of America, the UK and Australia plus an international number, so you will be able to call the one that is nearer to your region.