A live chat is among the ways of communication offered by some hosting suppliers as a part of their support services. Depending on the service provider, the chat can be used for pre-sales, billing and/or tech assistance. This way of contact is faster compared to a support ticket and it'll make it much more unlikely to misspell or misunderstand a word compared to a call with a representative. Furthermore, if the trouble that you experience requires some time to be investigated and taken care of, you're able to do something else meanwhile rather than just waiting, as you'd have to do when you call. Also, you can take advantage of a live chat support service without spending a dime provided that you have Internet accessibility even if your hosting provider is situated in a different country and they don't have a local phone number you can call.

Live Chat Support in Shared Website Hosting

As a part of the support services that we provide for our Linux shared website hosting, you will find live chat support that is available twenty-four seven, even on holidays. You're able to get in touch with us no matter if you already own an account or not, because we will help you with almost anything, ranging from giving you general information regarding our solutions if you aren't our customer yet and you're thinking about obtaining one of our packages, to assisting you with setting up an email account in an e-mail client. Part of the problems are more complex and time-consuming, which means that you will have to use the ticketing system which is integrated in our Hepsia hosting Control Panel, but we can save you time and assist you in real time on the live chat for quite a few things.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we provide is available every day, even on weekends and holidays. It's the most effective way to find out more information about our Linux semi-dedicated hosting if you don't have an account yet or to have some problem resolved if you are a customer and our support representatives will assist you in real time regardless of the time of the day you join the chat. If you wonder which package is more suitable for your sites, if you need advice whether you need a certain upgrade and how to obtain it or when you experience troubles installing an email account on your computer, you'll be able to contact us and we'll supply you with the needed information instantly. Our live chat is available even after our phone lines go off for the day, therefore when you have an account here, you can be sure that you'll always get quick assistance with any question or issue that pops up.