Installation And Troubleshooting

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When you obtain your own server, you shall have more flexibility on what you'll be able to install and run compared to a shared Internet hosting account. With a shared service, you have access only to your own account, therefore you're not able to install server-side software. While this is not a concern for most script-driven programs, there are several that have certain requirements and need particular software to be present on the hosting server either for some additional functionality or for them to work at all. In the event that you have experience, you will not have any issues to run the hosting server, but if you don't, you may simply not have the competencies to deal with everything and use the script applications which you want. If that is the case, you'll be able to use our Installation & Troubleshooting upgrade, so our system admins can setup everything for you and help you with any difficulties that you may encounter.

Installation and Troubleshooting in VPS

The upgrade can be purchased for any one of the virtual private server plans no matter the Operating System and CP which you have selected or the task that you need to be executed as our administrators will help you with anything associated with the software on the hosting server. This includes, but is not limited to, installing third-party applications, setting up hosting server options, troubleshooting scripts if they do not function properly, and so on. The upgrade features one hour of work and if a particular task requires less time, the remaining minutes shall be available for the future and will be listed inside the VPS billing CP. You could use the Installation & Troubleshooting service either as an independent upgrade or as an addition to the Managed Services upgrade, which supplies thirty minutes of custom work on your machine. This way, you could work on your Internet sites without worrying that you will not be able to use some app or losing time on technological issues.

Installation and Troubleshooting in Dedicated Hosting

You may add the upgrade to any one of the Linux dedicated hosting that we offer at any time that you need it. In case you need any custom work from our administrators just after your hosting server is set up, you may get the upgrade during the hosting server signup process, or when you need something to be carried out later, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service offers one hour of work from our administrators on your server, so if you come across any problems to install a third-party software or some app gives errors and does not work the way it should, our experts will be able to aid you in a very timely manner. If a task takes less than one hour, the rest of the time shall be available for future tasks and you'll be able to see it within the billing area. This upgrade is suitable if you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it comes with.