Hosting Service Uptime

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The service uptime is frequently disregarded by many people when they are looking for a new shared website hosting provider, but it can often be substantially more important compared with the actual plan attributes. It won't matter how good a plan is if the sites hosted inside the account are inaccessible for long periods of time. Such downtimes in many cases are penalized by search engines like google, not mentioning the fact that visitors will most likely not revisit a site they experience problems with. Because of this, you must always check the stability of the hosting service prior to getting a new account so as to be certain that the success of your sites will not be determined by third-party factors, but entirely on their content and on your advertising campaigns.

Service Uptime Guarantee in Shared Website Hosting

We guarantee 99.9% network uptime for each shared website hosting account on our web servers. We take advantage of an avant-garde cloud web hosting platform where each part of the hosting service is handled by a separate cluster of servers, thus if one machine fails, the other ones within the cluster will take over at once. The cloud platform also cuts down the overall load significantly, therefore the website hosting service is considerably more stable in comparison with a service through which everything runs on just a single machine and your websites will perform in the best possible way. We also have redundant Internet lines and diesel backup generators to be sure that your sites will stay online no matter what. Software and hardware firewalls ensure the adequate performance of our machines in case of DDoS attacks while in the case of any software issue, we have administrators keeping track of the web servers 24/7.

Service Uptime Guarantee in Semi-dedicated Hosting

If you obtain a semi-dedicated server package through our company, you'll enjoy a guaranteed 99.9% uptime. Your account will be set up on a cutting-edge cloud web hosting platform with a load-balancing system that practically gets rid of any downtime. The files, email messages, stats and databases are all managed by their own sets of web servers, so even when there's a problem with one machine, your internet sites aren't going to be affected in the slightest. This enables us to offer you a far more stable hosting service compared with providers that run everything on one web server where a problem with a single service can take the entire server down. To avoid infrastructure troubles, our data centers employ multiple Internet providers and powerful diesel generators, so whatever happens, the servers will keep running without any disruptions and your Internet sites will remain working. Any software troubles are going to be addressed immediately by our experienced team of admins that monitor all servers 24/7.

Service Uptime Guarantee in VPS

The service uptime shall never be a problem when you get a virtual private server from us. The physical machine in which your account is going to be created will be operational no less than 99.9% of the time which includes repairs and maintenance procedures, so you will be able to take advantage of a fast and extremely secure Internet hosting service all the time. To avoid any chance of service disturbances, our data centers use several Internet service providers and powerful diesel generators to make sure that nothing will affect the good functioning of your Internet sites. We also have a group of qualified professionals that will resolve promptly any software issues that may appear, while hardware problems are eliminated through the use of new and carefully tested server parts and hard disks working in RAID. In the event of DDoS attacks, we've got hardware and software firewalls to filter the unwelcome traffic to your server.

Service Uptime Guarantee in Dedicated Hosting

Our dedicated packages feature a 99.9% server and network uptime guarantee and maintenance procedures are part of the other .01% of the time. We test each server carefully before we hand it over to the customer and we work with new hardware components to avoid any probability of hardware problems. Any unpredicted software problems will be resolved instantly by our system admins as they keep tabs on all of the hosting servers 24/7. To avoid infrastructural troubles, our data center facility in the downtown area of Chicago takes advantage of powerful diesel backup generators, while the connectivity to the web servers is guaranteed by redundant fiber lines from various backbone Internet providers. To be on the safe side, we've got hardware and software firewalls, so even if your Internet sites are flooded, we can react immediately and filter the excess traffic before it reaches your dedicated server and interrupts the proper functioning of your Internet sites.