If you’ve never signed up for a hosting account or you’re switching companies and the new one uses an account management interface that you haven’t seen before, you may become confused about how to do a specific task in your account or on your desktop computer. Because of this, a lot of providers have compiled a knowledge base, which covers the most popular questions and problems pertaining to the specific platform they use, rather than including only some generic facts. Such a knowledge base will enable you to find the desired info swiftly and easily, so you won’t have to dedicate a lot of time and energy to stuff that might require something as simple as clicking a button or checking off a tickbox. In this way, not only can you get things done, but you can also learn many new and beneficial facts, both about the way you can administer your account and about the way the web hosting service functions in general.

Extensive Online Documentation in Shared Website Hosting

If you have bought your very first shared website hosting package through our company or have moved your website over to us, you will become familiar with our services and our custom-created Hepsia Control Panel very quickly as we have prepared an exhaustive knowledge base where you can find all the information that you’ll ever need – both general info with regard to the web hosting service as a whole and more concrete info about the separate features that you can make use of and the challenges that you may experience. The articles are available in two places. The full article collection can be accessed via the Control Panel’s Help section. You can access relevant articles about the different functions in each and every Control Panel section too. You can get to know how to accomplish pretty much everything, from creating an .htaccess configuration file to administering a mailing list, and all the articles offer comprehensive guides, so you won’t ever become disoriented due to an unclear text. Certainly, if you experience a more specific problem and you don’t find an adequate solution in our knowledge base, you can contact our customer service staff members 24/7/365.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting include elaborate online help documentation where you will see info on all the features that our custom Hepsia Control Panel comes with, together with solutions to various questions and complications that you might bump into. All configuration guides feature in-depth instructions, which goes to say that you won’t have to worry about skipping something if you plan to export a database, for example. The troubleshooting articles include a variety of different viable causes of particular problems and the solution for each of them, so if you are unable to send email messages although you have the right settings, for instance, you can swiftly find out what the reason may be and rectify the problem with a few mouse clicks in your mail client. As Hepsia offers quite a lot of features, you’ll be able to find applicable articles in each section. If you want to check out all help articles, click on the Help link, which is located in the upper right-hand corner of the window.